Shielding is your craft. Protecting the business behind it is ours.

From the walkthrough

We listened. Here's what we heard.

First, credit where it's due: your core equipment is in good shape. The servers were replaced recently, they're labeled and organized, and there are two internet providers on site — Spectrum and Fios, one backing up the other (we'll map which is which during onboarding). That's a solid foundation — we're not here to rip and replace it.

But good equipment isn't the same as good IT. These are the six things costing you time, money, or peace of mind right now:

A phone that can't call out — for over a year

Roughly $10,000 went into a phone system, and the person who runs your books answers customers on her personal cell. We diagnose and fix what you own before anyone suggests buying anything new.

Vendor invoices that never arrive

Four months of invoices blocked without anyone knowing — then it "came back." Mail filtering should stop the bad and pass the good, and tell you what it stopped. We'll tune it and prove it.

A password vault you may not hold the keys to

Your IT provider set up a password vault (Bitwarden) — but it's unclear who else can get into it, or whether the account even belongs to A-fabco. Meanwhile, a spreadsheet fills the gap. Step one of any handoff: confirm it, take custody, and put the keys in your hands.

20+ Microsoft charges, all different amounts

You suspect you're paying for licenses nobody uses — you're probably right; most businesses are. We audit them, cut what's unused, and roll the rest into one predictable line on one invoice.

Logins that fail, machines that quit

Being locked out of your own computer 70% of the time isn't a quirk — it's a fixable problem someone stopped chasing. Same for a brand-new PC that keeps shutting off. We chase things to done.

Help that answers at 2 PM — if at all

You're at your desk at 7:00 AM. A scan folder disappears, and the request sits for hours unless Jerry gets involved. Support should answer while the problem still matters. Ours does — details below.

The moment you're in

Your IT provider is leaving. What he knows shouldn't leave with him.

He built and ran your systems for years, and he's willing to help hand things off — that's genuinely good news, and we'll treat him with respect. But right now, critical knowledge lives only in his head and his accounts: passwords, the website, vendor logins, how the pieces connect. Our first job is a careful, complete capture — so nothing he built gets lost.

Sit down with him — while he's still available

A structured working session (or two) with your outgoing provider: every credential, every vendor account, every undocumented quirk, straight into a proper password vault that A-fabco owns.
Document the whole environment

Servers, the virtual machine, who logs in from where, the phones, the website, Microsoft accounts, the leased printer — mapped and written down. If it matters, it's on paper, not in memory.
Take over cleanly — day one, one number

Accounts transfer, monitoring goes on, and from that day forward there is exactly one number to call — for computers, email, phones, the printer vendor, the internet companies. Coordinating them becomes our job, not Cindi's.

Quick wins, fast

The first 30 days

Onboarding isn't paperwork season. These are the things we start fixing in week one — most of them the things you told us about on Tuesday.

Week 1

Scanning works again — the scan-to-folder setup rebuilt properly, first week.
Credential capture session with your outgoing provider; passwords move into A-fabco's own vault. The spreadsheet retires.
Phone triage begins — we diagnose why Cindi's line can't call out before anyone spends a dollar on new equipment.

Weeks 2–3

Email deliverability fixed — the filter tuned so vendor invoices arrive, with a quarantine digest so you can see what was held and why.
Microsoft license audit — every one of those 20+ charges accounted for; unused licenses cut; the rest consolidated onto one Diversicom invoice.
Monitoring & management agents on every machine — including the remote crew — so problems surface to us before they surface to you.

Day 30

Environment fully documented — and the login/shutdown gremlins (yes, including that one workstation) tracked to root cause with a fix plan.
Backup assessment delivered — what's protected today, what isn't, and exactly what it costs to close the gap. No scare tactics; just the facts.
A standing rhythm — you'll know what we did, what's next, and what it cost. Every month, in plain English.

After the handoff

What working with us feels like, day to day

Manage Everything handled, one number to call

Unlimited helpdesk for every user — office, home, and the shop
Servers, the VM, and every workstation monitored, patched, and maintained
Vendor wrangling done for you: Brandon Business Machines, Spectrum, Frontier, Microsoft — we make the calls
Remote access done right for the work-from-home crew (secure, and it actually works)
Quarterly check-ins with Jerry & Cindi: what happened, what's coming, what it costs

Fortify Security sized for a real business — not a bank

Two-factor sign-in on email and remote access — the single biggest risk killer
Advanced protection on every machine, watched 24/7 for the things filters miss
Security awareness training for the team (the polite kind, not the gotcha kind)
Dark-web monitoring — if A-fabco credentials leak, we know first
The paperwork answer: when a hospital or GC sends a security questionnaire, you pass it to us

Safeguard If the worst happens, you're running again

Every protected server backed up nightly, with off-site copies in a Dallas data center
Restores tested on a schedule — a backup nobody's ever restored is a rumor, not a backup
Worst case — fire, ransomware, a dead server — we bring your systems back online from the off-site copy
Job files and QuickBooks live on those servers; this is the layer that protects the estimating work your business runs on
Coverage sized during the first-30-days assessment — you approve exactly what's protected before it bills

Beyond the day-to-day

Projects worth doing — priced before any work begins

None of these are required to start. Each is approved by you in writing, or it doesn't happen — nothing sneaks onto an invoice. The website decision comes first, because it's already made itself urgent.

The website — two paths, one decision

Rebuild it — make it sell recommended

$12,500

You build rooms that protect people in world-class hospitals — and ship them across the country and around the world. Your website should look like that company. Not a facelift on the old foundation: a clean rebuild, designed to win over the next hospital, imaging center, or contractor who checks you out before they call.

Designed around your actual work — the vaults, the custom rooms, the projects worth photographing
Written for the people who buy from you: hospitals, imaging centers, GCs, industrial NDT
A real quote-request form — your business runs on quotes; your website should start them
The payment link Jerry asked about, built in — customers click and pay; processor options presented during the build with fees in plain sight
Fast, mobile-friendly, and cleaned up in Google's eyes — the spam damage undone at the search level, not just on the page
Hardened, monitored, backed up, and hosted from day one — everything in the other path is included by construction

About 3–4 weeks start to finish. We gather content and photos with Cindi — the heavy lifting is ours.

Clean & harden what you have

$1,500

The triage option. It makes the current site safe — it doesn't make it better.

Spam infection removed; WordPress patched and locked down
Monitoring and backups added so it stays clean
The honest caveat: we don't recommend adding payments on this foundation — a decade-old site with a compromise history isn't where your customers should be typing anything

Upgrade insurance: start here, and the full $1,500 credits toward the rebuild any time in the next 60 days.

Either way, the infection comes off the internet in week one. And to be clear: these aren't two versions of the same thing — one makes the website safe, the other makes it work for you.

Phone system rescue

Diagnosis first: why lines can't call out, why inbound doesn't ring at desks. If what you own can be made right, we fix it. If it can't, we'll say so and quote the alternative — you already paid for phones once.

Job files, centralized

Estimating files and drawings live on individual PCs today — one failed drive from gone, invisible when someone's out. We move job folders to the server with per-person structure kept intact, so covering for each other gets easy.

Remote access, done right

Home users reach the office through a proper secured gateway instead of exposed per-PC connections — and the personal-computer crew gets a safe path that doesn't put company data on family machines.

The numbers

The investment — no fine print

Per person, per month. Not per incident, not per hour, not "we'll see." When the team grows, the number grows with it; when someone leaves, it drops. Licenses are billed at what you actually use — that's the point of the audit.

Monthly, all-in

People supported

11

Manage — IT, handled per user$150

Fortify — security layer per user$25

Servers protected

2

Safeguard — backup & recovery per protected server$150

Your monthly number $2,225

+ Microsoft licensing, consolidated onto the same invoice and right-sized by the audit · server count confirmed by the first-30-days assessment — a lighter archive-only backup tier exists if full failover isn't needed for every machine

Getting started one-time

$3,500

Onboarding + the full transition capture: the working sessions with your outgoing provider, credential custody into your own vault, complete environment documentation, agent rollout, and the license audit.

The website one-time

$12,500 full rebuild — recommended

Or $1,500 to clean & harden what you have — with the full amount crediting toward the rebuild within 60 days. The rebuild includes the hardening, the hosting, and the payment link Jerry asked about. Side-by-side detail in projects.

Everything else

Phones, file centralization, remote-access rework, backup build-out — scoped and quoted individually after the first-30-days assessment, approved by you before work begins. No project starts without a number you've seen.

Why us, and what happens next

You found us the best way — through people you trust

We're a Tampa managed-IT firm about twenty minutes up US-41 from your shop, and we already work with the people who keep your books. We build long relationships with family businesses that expect things done right — hospital-grade care, delivered at a scale that fits a 12-person office. When you call, a person you know answers. When we say a number, it's the number.

The next step is 30 minutes

We'd like to sit down with Jerry and Cindi together and walk through this page — what we saw, the transition plan, and the numbers — and answer the hard questions in person. Then you decide.

Email Josh to set it up or just call — you have my cell

— Josh Easters, Diversicom